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Contact Centre

Client Channel

Key Functionalities

  • b+s ApplicationLink enables the integration of a Cisco-based contact center in the Avaloq Banking System to make and receive calls right in your Avaloq SmartClient application.
  • In addition to telephony, b+s ApplicationLink also enables other communication channels such as e-mail and call-me to be integrated in the contact center.


Bucher + Suter AG